2/14/2013

The Six Sigma Book for Healthcare: Improving Outcomes by Reducing Errors Review

The Six Sigma Book for Healthcare: Improving Outcomes by Reducing Errors
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As a stand-alone reference this book offers very little to anyone looking to implement a six sigma program in healthcare. The book fails to address the organizational and strategic issues related to implementing a comprehensive process improvement strategy in any type of organization, let alone a healthcare organization. The book would have us believe that six sigma is the application of statistical problem solving techniques to traditional quality improvement programs. If it were that simple, many healthcare organizations have been practicing six sigma for over 15 years. Someone in healthcare looking to find out what six sigma is all about would likely be left with the impression that six sigma is just the latest buzzword. On the other hand, the book does provide some nice case studies that may be useful for a non-statistician looking to strengthen their process improvement tool belt. Either the authors don't really understand what six sigma is all about or they are just attempting to exploit the market by combining the words six sigma and healthcare in the title. Most healthcare professional would do better to look at the GE related references on the subject.

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...provides a clear explanation of what six sigma is, how it works, & how it can be applied to healthcare management.. .provides valuable guidance & tools that will help you implement the six sigma method at your organization

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