6/18/2012

Microlife Premium Upper Arm Auto Blood Pressure Monitor Review

Microlife Premium Upper Arm Auto Blood Pressure Monitor
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(More customer reviews)
First let me say that I've owned a similar product, WatchBP Home for over three years. So my review is of the company that manufactures and should be supporting their products.
As far as the physical product goes (the BP device), I have no complaints. The concern I wish to pass on to any potential user of this product is to be cautious of buying it, if you intend to monitor your blood pressure using the Microlife product software. The main reason I bought this product was because it purported to allow you to connect and download your results onto your computer, to track and share with your doctor. Sadly, MicroLife were very unclear about exactly which computer systems would work when I made my purchase. On their website the details still aren't much better documented, you'll have to dig.
Because this product has poorly supported software development and tech support, you should be careful. It reflects poorly on the manufacture. I would say in fact that product support actually doesn't exist, only email reply. After numerous email exchanges and phone calls, the promises made to me, still after three years, have never materialized. There have been no attempts to support any software platform besides outdated Windows/Vista. Macintosh/Apple users are completely out of luck. Even the promise to have a web-based product, never happened. I imagine that this is because any R&D goes into product development, not software support. Twice, I was told by different people at Microlife, that their software engineer was working on a native Mac version, and it would be out in a few months. Nothing ever materialized. The lame excuses of "very few people use Macintosh / Apple products" is fallacious and unsupported these days. Any product that requires you to run a Windows software emulator just to function, is primitive and should be avoided.
So please be cautious, if your intentions for this product go beyond just taking your BP measurement. There may be better products, and at a cheaper price, that work just fine.

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